FAQ's
FAQ's
We are not a 24-hour supervised facility. Someone comes through and checks on the dogs for a tuck-in time. All dogs are kept in their individual suite overnight.
Upon arrival you will be asked to fill out a form including feeding instructions for your dog. Special diets, within reason, are able to be accommodated. We do have a small refrigerator available.
If you are picking up your dog from a boarding stay, checkout time is by 10:00am. While it is typically not a problem for your dog to stay later, an additional daycare fee will apply.
We do not have a veterinarian on staff. As part of our intake forms, we do request to know your preferred vet. However, if your dog needs 24-hour medical care, we will not be able to provide that service.
That is not a problem. Our staff has experience administering most medications. The client would be expected to provide necessary information such as what time of day it should be administered, how much and how often. However, if your dog needs 24-hour medical care, we will not be able to provide that service.
Please feel free to give us a call at 850-249-2284 to set up an appointment. You may also call us with any questions you may have about our procedures or facility. Before we may accept your dog, we will need to have proof of up-to-date vaccination records covering Bordetella (kennel cough), Rabies, and DHLLP. Upon arrival for the first time, you will be asked to fill out a client agreement form.
Your dog should be up-to-date with their rabies, Bordetella (kennel cough) and DHLLP.
Additionally, your dog should:
- Be flea and tick free
- Be internal parasite free
- Be in good health – no doggy colds or flus please
You can make a reservation by calling us at 850-249-2284, emailing us at: [email protected], or by messaging us on our Facebook page.
Yes! However, your puppy must be fully vaccinated for rabies, Bordetella (kennel cough), and DHLLP.
It is not required for your dog to be spayed or neutered. However, a dog who is not spayed or neutered will have different socialization opportunities from a dog who is spayed or neutered.
We are accepting of all breeds.
We are able to provide tours most of the time during business hours. We ask that these are scheduled to make sure a staff member is available to provide a tour. We are unable to tour during some of our busier holiday seasons.
Your dog does have to bring:
- Food clearly labeled with your dog’s name, OR, we are happy to provide house food at an additional daily charge
- Any medications your dog requires
Your dog does not have to bring:
- Bowls or a bed
Our facilities are cleaned daily.
